Club Associate

Salem/Keizer, OR

Part Time to Full Time

Entry Level

Job Title: Club Associate

Job Type: Full-Time/Part-Time

Reports To: Assistant Club Director

Position Overview:

We are seeking an outgoing, service-minded individual to join our team as a Club Associate at Courthouse Club Fitness. As the face of the club experience, our Club Associates are the first and most consistent point of contact for our members. From a warm greeting at the Coffeebar to a perfectly crafted espresso, from walking a new member through enrollment to patiently and carefully resolving a billing question, our Club Associates set the tone for everything. This role is for someone who genuinely enjoys people, thrives in a fast-paced environment, and takes pride in making every interaction feel personal and seamless. If you love hospitality, are energized by building community, and want to be part of a team that shows up for its members every single day, we would love to meet you.

Key Responsibilities:

Member Enrollment and Services

Membership sales and club tours
Supplemental services, program sales, and support

Provide information on membership options, fitness options, and club programs/activities
Process member account payments, billing, and changes
Communicate club policies and procedures
Enroll and process payment for guests

CoffeeBar Service

Greet guests in a friendly, professional manner
Craft and serve espresso drinks and protein smoothies
Sell market and retail items through the POS system
Maintain a clean, organized, and well-stocked CoffeeBar and retail

Club Hospitality

Fulfill daily scheduled cleaning tasks to maintain club cleanliness and Courthouse standards
Windows and doors at entry points
Ensure high-trafficked customer spaces are orderly and clean throughout the day

Launder, fold, and restock all club member towel services
Restock all paper products throughout the facility
Parking lot spot clean up
Pool Chemical Checks throughout the day

Qualifications:

Customer service experience preferred
Outgoing, personable, and genuinely enthusiastic about helping others
Ability to multitask in a busy, customer-facing environment
Comfortable working with POS and membership management systems
Reliable, punctual, and a team player
Availability to work mornings, evenings, weekends, and holidays
CPR/AED certification (or willingness to obtain upon hire)

Preferred Skills:

Barista or serving experience
Experience with fitness membership software and/or food & beverage software
Strong communication and conflict resolution skills
A genuine passion for fitness, wellness, and community

Benefits:

Competitive hourly pay
Complimentary Courthouse Club Fitness membership plus discounts on services
Healthcare benefits (based on eligibility qualifications)
Opportunities for growth within the Courthouse team
Supportive, community-driven work environment
Access to five club locations across the Salem and Keizer area

Information:

Courthouse Club Hours -

Monday - Friday: 5:00a - 11:00p
Saturday - Sunday: 7:00a - 9:00p

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