Fitness Support

Position: Fitness Support

Reports To: Club Director

Job Purpose: Onboard, integrate, and retain members

Key Responsibilities:

• Greet all members, prospects, and guests that visit the club
• Enforce Gateway and troubleshoot issues
• Enroll new members in the best membership for them
• Develop a fitness plan for new members that aligns with their fitness goals and integrates them into directed exercise.
• Execute the fitness plan by leading and coaching the members.
• Motivate members to continue to improve their fitness journey.
• Develop professional and trusting relationships with members.
• Promote and engage in club programs, activities, and services.
• Know and enforce club safety protocols and policies.

Requirements:

• Confident, results-oriented professional with a positive outlook and a commitment to quality.
• Reliable, punctual, and eager to accept responsibilities.
• Able to work a wide variety of hours, including evenings and weekends.
• Able to understand and perform basic mathematical calculations.
• Able to communicate professionally and effectively.
• Demonstrate an aptitude for basic computer skills and the ability to learn and use club specific software.
• Must be willing to make an 18-month commitment to this position.